Privacy Policy

Privacy Policy

Introduction

Welcome to https://what-to-feed-birds-in-spring-uk.feedersandmore.co.uk (hereinafter referred to as “What To Feed Birds In Spring UK,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email newsletters, and any other digital platforms or services directly associated with What To Feed Birds In Spring UK. Please note that this policy does not extend to third-party websites, applications, or services that you access through links on our platform. These external sources have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy governs your interactions with us when:

1. You register an account and use our online services as an authorized user.
2. You visit our website or any linked pages covered under this Privacy Statement.
3. You choose to receive communications from us, such as newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
2. Payment Information: Data related to transactions, including payment method details, billing address, and purchase history.
3. Financial Information: Any financial records or banking information you provide for processing payments.
4. Purchase Information: Details about products and services purchased from us, including quantities, dates, and prices.
5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
6. Location Data: Geolocation information provided by your browser or device when you interact with our website.
7. Feedback: Comments, reviews, and responses you share with us regarding our products and services.
8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access or sharing.
9. Product Information: Preferences, ratings, and comments about our products that help personalize your experience.

We collect this data through direct user input, interactions with our platform, and automated technologies, such as tracking pixels and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

• Strictly Necessary Cookies: These ensure basic functionalities of our site, such as allowing you to navigate through pages.
• Preference Cookies: They remember your preferences and settings to personalize your user experience.
• Analytics Cookies: Used by our analytics providers to track website usage, gather aggregate data, and analyze trends to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

• Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
• Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your information during processing.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to correct or update inaccurate or incomplete personal data.
• Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
• Restriction: The right to limit the processing of your personal data in specific cases.
• Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
• Objection: The right to object to the processing of your personal data for certain purposes.
• Non-Discrimination: The right to be free from discriminatory decisions based on personal data.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions, requests for access or deletion of data, or if you have any concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Postal Address: [Provide the company’s physical address]

We appreciate your trust in sharing your personal data with us, and we are committed to handling it responsibly.